In particularly bad news for those trying to reach Inbox Zero, Substack had an issue today that caused some of the platform’s newsletters to be sent a second time. roadside contributing editor Casey Newton noted it sent a second copy of the free edition for its platform game newsletter (to which you can subscribe) here), and some of us have seen extra copies of some of the emails we subscribe to in our inboxes.
Substack co-founder Hamish McKenzie says: The edge it was a “one time bug”.
Looks like Substack shipped for free again this week @platformer post for all of you. Not sure what happened – also get a lot of notifications for older posts from other Substacks.
— Casey Newton (@CaseyNewton) Apr 8, 2022
It’s not clear exactly how many emails were accidentally duplicated, but the company has explained things a little more in a tweetsaying, “A recent update caused duplicate emails for a subset of writer’s email lists. We apologize for the inconvenience to you and your readers. We’re working on it and we’ll make sure it doesn’t happen again. “
Of course, if you just got the latest edition of The kicks you wear in your overflowing inbox that never reaches zero, getting a second copy is more of a helpful reminder than an annoying extra message. And if you’re having trouble missing a subscription newsletter or getting one too many, the RSS reader that’s still in beta or the mobile app (iOS only at the moment there is one waiting list for Android users) may offer some alternative options.